Privacy Policy
Our commitment to protecting your privacy and personal data
2025/09/25
Introduction
Welcome to WAN 2.5 Animation Studio's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our AI-powered video generation platform and related services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, payment information, and contact details you provide when registering, subscribing, or contacting us.
- Content Data: Text prompts, images, videos, and other content you upload or generate using our AI services.
- Usage Data: Information about how you interact with our platform, including features used, generation requests, and time spent.
- Device Information: Details about the device you use to access our services, such as IP address, browser type, operating system, and device specifications.
- AI Model Interactions: Data about your interactions with our WAN 2.5 AI models, including prompts, preferences, and generation history.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our AI video generation services
- To process your content through our WAN 2.5 AI models
- To manage your account, subscriptions, and billing
- To provide customer support and technical assistance
- To improve our AI models and service quality
- To monitor usage patterns and prevent abuse
- To ensure compliance with our terms of service
- To send service-related communications and updates
- To detect, prevent, and address technical issues and security threats
AI Model Training and Content Processing
- Content Processing: Your uploaded content may be processed by our AI models to generate videos and animations
- Model Training: We may use aggregated and anonymized usage patterns to improve our AI models, but we do not use your specific content for training without explicit consent
- Content Retention: Generated content is stored securely and may be retained according to your subscription plan and applicable laws
Data Security
We implement industry-standard security measures including encryption, secure data centers, and access controls to protect your personal information and content from unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We may employ third-party services including:
- AI infrastructure providers for model hosting and computation
- Payment processors for subscription and billing management
- Cloud storage providers for secure content storage
- Analytics services to understand platform usage
These providers are bound by strict data protection agreements and only process your data as necessary to provide our services.
Data Retention
- Account Data: Retained while your account is active and for a reasonable period after closure
- Content Data: Retained according to your subscription plan and legal requirements
- Usage Data: May be retained in anonymized form for service improvement
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Export your generated content
- Opt out of non-essential communications
- Request information about how your data is processed
International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and, where appropriate, through email or platform notifications.
Contact Us
If you have any questions about this Privacy Policy, please contact us or email us at support@wan25i2v.com.